Privacy policy
Introduction
Welcome to Nexus Document Solutions. We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy, or our practices with regards to your personal information, please contact us.
This Privacy Policy governs the manner in which we collect, use, maintain, and disclose information collected from users (each, a "User") of our e-commerce website.
Information We Collect
We collect personal information that you voluntarily provide to us when creating an account, making a purchase, or contacting support. This includes:
Personal Identity Information: Name, shipping address, billing address.
Contact Information: Email address and phone number.
Payment Information: Credit card details and payment billing info (processed securely by our payment providers; we do not store full credit card numbers).
Technical Data: IP address, browser type, and device information collected automatically via cookies.
How We Use Your Information
We use the information we collect for specific purposes, primarily to fulfil your orders and improve your shopping experience:
Order Processing: To process payments, ship orders, and communicate with you regarding your purchase.
Customer Service: To respond to your inquiries and support needs efficiently.
Future Marketing & Promotions: We may use the email address you provided to send you newsletters, special offers, and information about new products. You can opt-out of these communications at any time.
Site Improvement: To analyse user behaviour and improve our website functionality.
Disclosure to Third Parties
We take your privacy seriously. We do NOT sell, trade, or rent your personal identification information to outside parties for their independent use.
We only share data with trusted third parties strictly necessary to operate our business, specifically:
Plugins and Extensions: We utilize third-party plugins and extensions (e.g., shipping calculators, inventory management tools, payment gateways) to provide site functionality. Data is shared with these tools only to the extent necessary to perform their specific functions.
Service Providers: Logistics partners (shipping carriers) and payment processors required to complete your transaction.
Legal Compliance: We may disclose information when required by law or to protect our rights or safety.
Data Security
We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information. Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible. We use regular Malware Scanning and your personal information is contained behind secured networks.
Cookies
Our site uses "cookies" to enhance the User experience. Your web browser places cookies on your hard drive for record-keeping purposes and sometimes to track information about them (such as keeping items in your shopping cart). You may choose to set your web browser to refuse cookies, or to alert you when cookies are being sent. If you do so, note that some parts of the Site may not function properly.
Your Rights & Opt-Out
You have the right to:
Access the personal data we hold about you.
Request correction of inaccurate data.
Marketing Opt-Out: If at any time you would like to unsubscribe from receiving future marketing emails, we include detailed unsubscribe instructions at the bottom of each email.
Contact Us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:
Nexus Document Solutions
Email: ndscopier2024@gmail.com
Address: FLOOR-0, 37/39,1, KANTOL NIWAS, MODI STREET, FORT, MUMBAI, 400001